VivaGuest

Dashboard

Real-Time Metrics

Open Conversations

24

Conversations with an Agent

19

Active Agents

8

Conversations Waiting for an Agent

5

Analytics

From:

To:

Conversations Over Time

00:00

01:00

02:00

03:00

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06:00

07:00

08:00

09:00

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11:00

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23:00

Mean Communication Time

12.5

minutes

Average guest-agent interaction time